Shipping policy

We currently ship orders to the United Kingdom and European Union.

Orders are usually processed and dispatched within 1–2 business days. Delivery times vary depending on your location, the delivery service available, and any delays outside our control.

Shipping options and charges are calculated and displayed at checkout based on your delivery address and order.

For deliveries to the EU, customers may be responsible for any customs duties, import taxes, or other charges not included in the checkout total.

If your order is delayed, damaged, or appears to be missing, please contact us at contact@bicestersoap.com with your order number and delivery details. We’ll investigate the issue and work with you toward a suitable resolution.

For information about returns and refunds, please see our Return and Refund Policy.